There is so much power in being silent. Not every moment in our lives calls for words, especially when those words may cause friction in a relationship. Jay and I talk about how important it is for the people in our lives to know that they are heard. Listening to understand and have clarity can strengthen our relationships and that is something we strive for with the ones we love. Leaders can show strength when they are silent by giving their employees an opportunity to use their critical thinking in task work and it can build trust and increase productivity in those moments. In any loving relationship, silence can increase a bond. The silent treatment, however, is dangerous in relationship and it does not make the person receiving feel important and it alienates affection.